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Tracking |
Boat Owner's World strives to give our customers the best service
possible.
Our customers do not require user names and passwords to be informed the
status of their shipment(s).
Boat Owner's World always transmits an email confirming receipt of your
order. When your order is shipped, you will receive another email with the
status of you shipment including delivery date, carrier and tracking
number. Our emails are sent in HTML format so all you need do is click on
the link and you will instantly see the status of your shipment.
For larger shipments such as pedal boat, canoes and kayaks, where your
order is shipped by truck and we cannot give an exact delivery date, we
will supply the carrier name, telephone and pro bill number. We also
verify the status of all moving freight daily.
If you wish we will even call you personally or leave a message on your
answering machine with this information.
All our tracking services are NOT automated. If you reply to our emails
they will be received by one of our staff and we will reply to your
question or request within 24 hours.
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